From the My Searches landing page, please select the search order ID you wish to cancel. You will be directed to the Search ID Order Summary page. To raise a request to cancel an order, select the button named Raise cancellation request located at the bottom of the page under Search Order communication history. Please note that orders in progress, partially or fully completed may be subject to charges if a cancellation request has been raised. When raising a cancellation request, you can view responses in the Search Order communication history section by clicking the collapsible + sign.